Freight Forwarders

Enhance Your Freight Forwarding Business with Outsourced Business Process Services from Portway International

Are you looking to streamline your freight forwarding operations, improve efficiency, and stay ahead of your competitors? Portway International delivers comprehensive solutions tailored to fast-track the growth of your business.

ship hauling cargo containers

Benefits for Freight Forwarders

Our Freight Fowarders Services

Track and Trace
Bill of Lading (BOL) Processing
After Hours Support
Freight Payment and Audit
Payables Processing
Expense Processing

Find out how we have saved money for your competitors – and how we can do the same for you! Contact us today.

Freight Forwarders Services: Project Snapshot

We manage real time track and trace so you don’t have to

Freight forwarders want to make online shipment info available to their customers in real time 24/7. However, there can be thousands of companies involved in the movement of goods, making tracking tough (if not impossible) to manage. Many forwarders end up having to pay for staff to keep web-based track and trace systems up to date – otherwise, offering real time information simply isn’t possible. Updating clients over the phone can also be time-consuming and cumbersome; customer service suffers when forwarders end up having to call customers back or put them on hold while they search for information.

With Portway, we take care of track and trace so you can focus on your business. Here’s how we help you offer clients the best possible service, every time:

  • We query appropriate parties to determine shipment location/status
  • We update your operating system with shipment status
  • We advise you of any delays so you can be proactive in updating your clients
  • Our services includes all modes of transport (air, truck, ocean, rail, courier)
    Save big. Make more.

Not only will you spend less on staffing, you’ll be able to offer improved customer service, seamless weekend and holiday coverage, and increased competitive advantage with real time track and trace.

Let us manage your website and keep your deliveries up to date. Contact us today and see how easy it is to work smarter and make more!

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We handle all of your corporate needs relating to international trade and customs processing. You’ll benefit from greater agility, flexibility, and cost savings.