24/7 Shipment Processing

For customs brokers, managing shipments during evenings, weekends, and holidays can be a significant resource burden. Portway International offers 24/7 support to handle your shipments, ensuring smooth operations without the need for additional staffing during off-hours.

No Weekend and Holiday Staffing Requirements: Eliminate the need to allocate resources for weekend and holiday shifts, saving time and reducing stress on your team.

Expertise with Participating Government Agencies (PGAs)

Our team has extensive experience working with Participating Government Agencies (PGAs) across multiple countries, ensuring compliance and smooth processing:

Canadian Food Inspection Agency (CFIA)
Health Canada
Department of Foreign Affairs and International Trade (DFAIT)
Animal Plant and Health Agency
And many more…

Our 24/7 Shipment Processing

24/7/365 services
Constant monitoring of your faxes or emails, shipment documents and ETAs
Processing of after-hours shipments
Management of all inbound calls from drivers and other parties
Shipment status texts, emails, and phone calls to drivers
Monitoring of shipments for credit approval
Holiday coverage

Benefits of our 24/7 Shipment Processing Service

Cost Savings and Efficiency
Our efficient, always-on support helps you achieve substantial savings by optimizing your resource allocation and reducing overhead costs.

Reduced After-Hours + Holiday Management

With Portway handling your shipments around the clock, you can reduce the need for after-hours management and focus on core business activities.

Enhanced Risk Management

Avoid the risks associated with relying on a single staff member for after-hours operations, ensuring continuous and reliable service.

Substantial Savings

Outsourcing to Portway International offers customs brokers significant cost savings compared to maintaining on-site employees for after-hours support.

Comprehensive 24/7 Support

Portway International provides round-the-clock, year-round support (24/7/365) for managing shipments, monitoring faxes, emails, and ETAs, processing after-hours shipments, and handling inbound calls from various agencies and drivers.

Expertise in Participating Government Agencies (PGAs)

Portway has extensive experience and familiarity with various PGAs, including the Canadian Food Inspection Agency (CFIA), Health Canada, Department of Foreign Affairs and International Trade (DFAIT), Animal Plant and Health Agency, and more. This expertise ensures efficient communication and compliance with diverse regulatory bodies.

Real-time Communication and Status Updates

Portway offers real-time updates on shipment statuses through texts, emails, and phone calls to drivers, ensuring all parties are informed promptly.

Credit Approval Monitoring

The service includes monitoring shipments for credit approval, assisting in managing financial aspects efficiently.

Free Trial Period

Portway International offers a risk-free trial period of 30 days, allowing customs brokers to experience their services without any commitment or obligations.

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We handle all of your corporate needs relating to international trade and customs processing. You’ll benefit from greater agility, flexibility, and cost savings.