Position summary
Vet all new and existing business partners, including shippers, vendors, and carriers, to keep freight moving with trusted, compliant partners.
What you will do
- Vet and monitor all company business partners, current and legacy, including new customers, carriers that freight is brokered to, vendors, and other business entities.
- Use open-source data to review potential security risks with prospective or current business partners.
- Liaise with the Credit & Collections department.
- Organize each prospective business partner into an individual folder with all required documentation.
- Keep records and files up to date.
- Manage various tracking spreadsheets.
Performance standards
- Review and verify all carrier documentation with 100% accuracy prior to approval.
- Ensure all approved carriers meet federal, state, provincial, and company compliance standards with 100% accuracy.
- Zero tolerance for approving carriers with expired, fraudulent, or missing documents.
- Provide clear, professional, and timely communication with carriers, brokers, vendors, and internal staff, working collaboratively with stakeholders and Security staff.
- Continually strive to improve work processes, methods, environment, customer service, and personal and team performance.
What you will bring
- MS Office: Excel, Outlook, and Word.
- Expertise with internet searches.
- Familiarity with online portals such as WCB, WSIB, CTPAT, US DOT/FMCSA, and CSA.
- Attention to detail and strong organizational skills.
- Understanding of security concepts as they relate to transporting cargo.
- Ability to multitask and manage multiple open files.
- English: read, write, and speak.